Community platform launches for neighbourly support during COVID19 outbreak

A new social networking platform has launched to support communities during the Coronavirus crisis and beyond.  has been created to help communities share information and exchange kind offers of help. The aim behind the platform is to reduce social isolation through these connections, helping people access support and offer assistance to neighbours where they can. The council has been working with technology partner Made Open to develop the platform, which offers a safer alternative to many social media platforms that people are using to exchange help and support.

Local organisations are invited to add their service listings which are checked by the team before going live. Members of the public are also required to go through a reference checking process before they can join the time bank and start exchanging offers and requests with other members.

Social distancing has resulted in anxiety for residents who rely on organisational and community support, but self-isolation doesn’t mean you are on your own. There is a lot of help available and we are inviting anyone living or working on Monmouthshire to sign up and get involved.

Owen Wilce, Communities and Partnership Development Lead said: “In response to the Coronavirus crisis, we are already seeing communities and organisations rallying together to find innovative ways to provide support. It’s often the little acts of kindness that make a biggest difference to neighbours. There is a great community spirit across our county and people are offering to help in so many ways – from delivering essential groceries to neighbours, to creating fun fitness videos to lift people’s spirits. I hope residents will sign up to the platform so we can continue to strengthen the support already on offer in our amazing communities.”

Councillor Sara Jones, Cabinet Member for Social Justice and Community Development said: “As a council, we strive to build sustainable and resilient communities. In these difficult times this is more than important than ever. Our volunteering networks and kind citizens remain at the heart of meeting those objectives and our job is to support them to continue to do an amazing job. I’m proud to help in launching this exciting new platform which will give our residents the tools to be able to help and support others.

For more information about the platform and the registration, please visit